Last updated: October 2026
This agreement is concluded electronically between the Seller and the Buyer when approved on the checkout page. Order-specific product, price and address details appear in the order summary shown before payment.
SELLER: RENOKTA TEKNOLOJİ SANAYİ VE TİCARET A.Ş. (“IoTMarketi”), Atakent Mah. Mithatpaşa Cd. No:116, 34670 Ümraniye/Istanbul, Türkiye, phone 0539 969 67 34, e-mail info@iotmarketi.com, MERSİS 0733132055600001, tax office/no Alemdağ V.D. / 7331320556.
BUYER: The natural or legal person whose name/company name, delivery address, e-mail address and phone number are entered on the checkout page.
This contract sets out the rights and obligations of the parties regarding the sale and delivery of the products ordered electronically by the Buyer on https://iotmarketi.com, in accordance with Law No. 6502 on Consumer Protection and the Distance Contracts Regulation.
The type, quantity, unit and total price (VAT included) of the products, the delivery address and the buyer details are as stated in the order summary shown on the checkout page before payment and in the order confirmation sent by e-mail. Product prices include VAT.
Shipping is TRY 200.00 (VAT included) per order and free for orders whose product total (VAT included) is TRY 10,000.00 or more. The shipping fee is shown as a separate “Shipping” line in the order summary before payment and is charged in the same card payment as the products.
If the Buyer is a consumer, they may withdraw from the contract within 14 days of delivery without giving any reason and without paying a penalty, by sending a notice to info@iotmarketi.com. The product must be returned within 10 days of the notice; return shipping with the Seller’s contracted carrier is free. Within 14 days of receiving the notice, the Seller refunds to the card used the price of the returned products and, if the Buyer withdraws from the whole order, the outbound shipping fee paid; it may withhold the refund until the product is received or proof of shipment is provided. The Buyer is liable for loss of value caused by use contrary to the product’s instructions. Details: Cancellation & Returns page.
The Seller is responsible for delivering the product complete, as ordered and free of defects. For defective products consumers may use the rights under Article 11 of Law No. 6502 (withdrawal, price reduction, free repair, replacement). Products are covered by the manufacturer’s warranty (at least 2 years for consumers).
Where the Buyer acts for commercial or professional purposes, consumer legislation (including the right of withdrawal) does not apply; the Turkish Commercial Code and the Code of Obligations apply. Such Buyers may cancel the order before dispatch and must notify defects within the periods in TTK art. 23.
If either party fails to perform its obligations, the provisions of the Turkish Code of Obligations on default apply. If the payment is reversed by the bank or card issuer after delivery (chargeback) without a valid reason, the Buyer must return the product or pay its price.
The Seller’s books, electronic records and the payment institution’s records constitute evidence in disputes, without prejudice to the Buyer’s right to submit counter-evidence.
Consumers may apply to the Consumer Arbitration Committee or Consumer Court at their place of residence or where the transaction took place, within the monetary limits announced each year by the Ministry of Trade. For corporate buyers, Istanbul (Anatolia) courts and enforcement offices have jurisdiction.
By ticking the approval box on the checkout page and completing the payment, the Buyer confirms that they have read and accepted the Preliminary Information Form and this contract; the contract enters into force on that date. The Turkish version of this contract prevails.
This English text is provided for information; the Turkish version is binding.
